For patients and families
Supporting someone with cancer
Ask what would help today. Let the person decide who is involved and what they want to share.
Choose a topic to read more.
Listen and respect their choices
Give them time to talk, or space if they do not want to. You do not need to have all the answers.
Ask before sharing their diagnosis, photographs or personal information with family, community groups or on social media. Offer to accompany them without taking over decisions.
Offer specific, everyday help
- Ask whether help with transport, childcare, meals or household tasks would be useful.
- Agree who will help with each task. Share the work when possible.
- Check before visiting and keep visits manageable. If you are unwell, ask about another way to stay in touch.
Help during an appointment
If they want you there, help write down their questions beforehand. With permission, take notes and check that the next steps are clear.
Let them speak for themselves. Ask the team to explain anything either of you does not understand.
What to bring and how to prepareKnow the plan between visits
With their agreement, keep the appointment details, medicine instructions and the treatment team’s contact information together. Ask the team which symptoms need urgent help and where to go.
For severe illness, go to the nearest emergency service. Do not wait for an email reply or an answer from the website assistant.
Look after yourself too
Supporting someone can be tiring. Ask others for specific help and take breaks when you can. Tell a health worker if you feel overwhelmed or need support yourself.
Sources and information date
Sources checked: 16 October 2026. General information for patients and families. Ask your health worker for advice about your own situation.